Analyst - DLP Operations

Location: Bengaluru, Chennai, Coimbatore, Gurugram, Hyderabad, Indore, Kochi, Kolkata, Mangaluru, Mumbai, Pune  •  Level: Mid Level  •  Openings: 2  •  Type: Full-time
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Job description

Job Title: Analyst
Job Location: PAN India
Work Model: Work from Office
Candidate Expectations
Total Experience and Relevant Experience: 3 to 9 years
Candidate Location: Anywhere in India
Skills - Zscaler DLP, Forcepoint DLP, regex, data classification, DLP policy configuration, finetune capability
Education and Certification
Qualification: Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related discipline.
Detailed Job Description
Key Skills
Monitor DLP alerts and incidents across Web, Email, Endpoint, USB, Print, and Cloud channels.
Investigate incidents and validate true positives versus false positives.
Perform initial triage, containment, and escalation based on severity.
Document investigations and maintain audit-ready records.
Ensure SLA adherence for incident response and closure activities.
Manage ServiceNow incidents, requests, changes, and problem tickets.
Coordinate with Infrastructure, Security Operations, Privacy, Compliance, and Business stakeholders.
Participate in major incident management and root-cause analysis activities.
Create, modify, and test DLP policies, dictionaries, EDM/IDM rules, regex patterns, and classifiers.
Perform policy tuning activities to reduce false positives and improve detection accuracy.
Conduct periodic policy validation and effectiveness reviews.
Process DLP exception requests through approved governance workflows.
Maintain exception inventories and perform periodic recertification.
Support risk assessments and compensating control recommendations.
Mentor Analysts and provide technical guidance.
Lead policy development and tuning activities.
Review false-positive reduction initiatives.
Drive operational excellence and automation initiatives.
Coordinate with vendors (Zscaler, Forcepoint, Microsoft, Proofpoint).
Support DLP migration and transformation projects.
Participate in architecture discussions and solution reviews.
Provide leadership updates and management reporting.
Own critical incident response coordination.
 
Mandatory Key Skills:
Responsible for monitoring, investigating, and managing Data Loss Prevention (DLP) incidents across Email, Endpoint, Web, Cloud Applications, USB, Printing, and Network channels and support daily operations, policy administration, exception management, incident response, compliance requirements, and platform optimization to protect organizational and client-sensitive information.
Strong understanding of Data Loss Prevention concepts and controls with experience in Zscaler DLP Administrator or Forcepoint DLP Administrator, Microsoft Purview DLP, Proofpoint Email Security.
 
Good to Have Skills:
Knowledge of Data Classification, PII, PCI, PHI, HIPAA, GDPR, DLP Dictionaries, Regex, EDM/IDM, Email Security Concepts, Endpoint Security Controls.
Familiarity with ServiceNow, Active Directory, Windows and Mac OS, Networking fundamentals, Proxy technologies, Cloud applications and SaaS platforms.
Ability to communicate with technical and non-technical stakeholders with strong written and verbal communication and excellent analytical and problem-solving skills.
 

Job ID: 2029