Life and Pension – Assistant Manager – Nagpur
NAgpurFull Time
LIFE & ANNUITIES
LIFE & PENSIONS
LIFE AND ANNUITY
LIFE INSNURANCE
Job description
Candidate Specification
& Job Description:
Candidate should have 8 years exp in Life & Pensions or annuities or P&C insurance
Candidate should have 8 years exp in Life & Pensions or annuities or P&C insurance
Manage a team of 15-20 + associates
Track attendance and maintain MIS
for test scores etc
Ensure that training material is
updated
Provide ongoing, constructive
feedback to the team
Identify gaps and plan training
sessions for the existing team
Responsible for customer service
turnaround within set time frames
Ensure accurate documentation of
customer profiles
Handle written customer
correspondence on behalf of customer
Communicate with operations staff
on client issues, policy change etc
Should be able to communicate
effectively with customer based out of UK
Passing the case to the relevant Q
based on information given/missing
Should be able to analyze customer
requirements & process cases accordingly
Meet unit level targets set for efficiencies, service levels and attrition
Meet unit level targets set for efficiencies, service levels and attrition
Candidate should be flexible with the shift timings
Skills Required
Life and Pension – Assistant Manager – Nagpur
ITES/BPO/KPO
Bachelor Degree
Full Time, Permanent
Key Skills
- LIFE & ANNUITIES
- LIFE & PENSIONS
- LIFE AND ANNUITY
- LIFE INSNURANCE
Other Information
GO/JC/1476/2025
saravanan P
