Senior Leader - Enterprise Headcount Planning
PuneFull Time
WORK FORCE PLANNING
Job description
Roles and Responsibilities
The incumbent will also be tasked
with producing multi-dimensional executive reports and dashboards at a high
frequency to support strategic decision-making. Regular interaction with senior
executives across internal stakeholder departments—including, but not limited
to, Service Line COOs, their teams, and Recruitment leaders is essential.
Overall, this role is multi-faceted, encompassing organizational and process
redesign through the application of advanced technologies and leading change
management initiatives to drive enterprise-wide transformation.
Create downstream department level
operational plans from the enterprise plan
Track plan to actual on key metrics,
not limited to utilization, offshoring, pyramid and hiring
Conceptualize and implement
additional metrics as needed to drive effective quantitative analysis and
insights.
Must have skill set
Need to have Operational Excellence experience in Workforce Planning.
Skills Required
Senior Leader - Enterprise Headcount Planning
ITES/BPO/KPO
ITES/BPO/Customer Service
Graduation
Full Time, Permanent
Key Skills
- WORK FORCE PLANNING
Other Information
GO/JC/1614/2025
Divya R
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