Delivery Excellence FAO- AGM/AVP- Mumbai
MumbaiFull Time
FAO
FINANCE &ACCOUNTS
FINANCE ACCOUNTING
LEAN METHODOLOGIES
PROCESS EXCELLENCE
PROCESS EXCELLENCE
GEN AI
PROCESS IMPROVEMENT
SIX SIGMA
SIX SIGMA BALCK BELT
SIX SIGMA BLACK BELT (BB) CERTIFICATION
SIX SIGMA GREEN BELT
Job description
Job Title: Delivery excellence FAO
Location: Mumbai
Job Description:
Overall 10+ plus years of work
experience with proven expertise in business problem solving and delivering
significant business value to the clients and internal stakeholders. Exposure
to Service industry is must.
Should be able to demonstrate
experience in practical application of Lean Six Sigma techniques, Automation,
etc. Experience in deploying Data analytics, Machine learning, Artificial
Intelligence, etc would be an advantage
LSS Black or Master Black belt must.
Agile, Digital competencies and PMP certifications would be an advantage.
At least 4 years of experience as
Lean Six Sigma or Transformation professional for FAO, SCM, HRO processes is
must.
To drive Data driven culture in
operation by imparting various quality tools and methodologies trainings.
To ensure that the best in class
client satisfaction rating is achieved by leveraging Delivery Excellence
initiatives
To facilitate deployment of
Quality management system(iQMS) including ISO and CMMi practices
To drive business process
improvements leveraging Lean Six Sigma
Conduct Thought leadership
workshops and develop continuous improvement roadmap for the associated client
accounts.
Lead & mentor Process
Improvement projects leveraging Lean Six Sigma methodologies to deliver
targeted Business value and productivity improvements.
Build and develop competencies on
Quality Management Systems, Lean Six Sigma and digital transformation
techniques.
Drive innovation and automation
projects to deliver award winning case studies in internal and external forums.
Drive effective No Surprise
framework to ensure process risks are proactively identified and mitigated for
the associated client accounts.
Effectively engage with clients
and internal stakeholders to ensure Delivery Excellence Initiatives are
effectively deployed and recognized.
Skills Required
Delivery Excellence FAO- AGM/AVP- Mumbai
ITES/BPO/KPO
BCOM
Full Time, Permanent
Key Skills
- FAO
- FINANCE &ACCOUNTS
- FINANCE ACCOUNTING
- LEAN METHODOLOGIES
- PROCESS EXCELLENCE
- PROCESS EXCELLENCE
- GEN AI
- PROCESS IMPROVEMENT
- SIX SIGMA
- SIX SIGMA BALCK BELT
- SIX SIGMA BLACK BELT (BB) CERTIFICATION
- SIX SIGMA GREEN BELT
Other Information
GO/JC/1684/2025
Hemalatha
