Senior associate - Fraud operations
BangaloreFull Time
FRAUD INVESTIGATION
KYC DUE DILIGENCE
Job description
Roles and Responsibilities:
Lead and
manage an offshore/onshore KYC-AML operations team ensuring adherence to SLAs
and quality standards.
Act as a
single point of contact for escalations, client interactions, and stakeholder
management.
Oversee
day-to-day operations, ensuring timely and accurate completion of KYC, CDD, and
EDD reviews.
Manage team
performance, productivity, and attrition while fostering a high-performance
culture.
Ensure
compliance with internal policies and external regulatory requirements (AML,
BSA, USAPA, FATF, etc.).
Conduct
periodic reviews and ensure the accuracy and completeness of customer due
diligence documentation.
Skills Required
Senior associate - Fraud operations
ITES/BPO/KPO
ITES/BPO/Customer Service
Bachelor Degree
Full Time, Permanent
Key Skills
- FRAUD INVESTIGATION
- KYC DUE DILIGENCE
Other Information
GO/JC/1740/2025
Ramya V
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