Manager - Digital Transformation
ChennaiFull Time
DIGITAL TRANSFORMATION
RPA
AUTOMATION
LEAN METHODOLOGIES
PROCESS EXCELLENCE
SIX SIGMA
Job description
Responsibilities
Handling process excellence, continuous process improvement.
Identify the need for automation and need for improvements
and preparation of BRD, RPA, and business cases.
Black / Green belt certified in in Lean/Six Sigma
methodology.
Extensive use and application of knowledge about
Intelligent Process Automation (IPA) and its applicability in real world use
cases
Work collaboratively with Business leads/managers, RPA,
analytics and COE team to deliver transformation solutions.
Prepare
business cases, project charters, Automation Assessments (RPA), Business
Requirement Documents, (BRD) and use cases
Participate
in exploring solutions for problems and process bottlenecks by using Six sigma,
Lean and RCA
Must have Skill Set
BB / GB Certified Required / Six Sigma, Lean, DMAIC
Technologies Exposure.
Skills Required
Manager - Digital Transformation
ITES/BPO/KPO
ITES/BPO/Customer Service
Bachelor Degree
Full Time, Permanent
Key Skills
- DIGITAL TRANSFORMATION
- RPA
- AUTOMATION
- LEAN METHODOLOGIES
- PROCESS EXCELLENCE
- SIX SIGMA
Other Information
GO/JC/1905/2025
raja palaniappan
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