Salesforce Business Analyst - Contract Hiring
mumbaiFull Time
BUSINESS ANALYST
CRM
SALESFORCE MARKETING CLOUD
Job description
Job Title: Salesforce Business Analyst
Location: PAN India
Experience: 10+ years
5-days WFO mandatory.
Experience: 10+ years
5-days WFO mandatory.
Key Responsibilities:
·
Work closely with business to translate business
requirements into working solutions using a combination of Marketing Cloud
configuration and working with Salesforce Admins as needed.
·
Drive efficiency and effectiveness in business
processes through effective communication, leadership, oversight and execution.
·
Analyze business solution needs, gather
requirements, execute to ensure on-time delivery of project deliverables.
·
Be a liaison between business, IT and other data
management support teams.
·
Develop and implement strategies for Marketing
Cloud adoption within business.
·
Work closely with vendor resources to rely
requirements, build, test, and launch.
·
Ensure team is leveraging new features and
functionality as they are developed and released.
·
Organize, document and lead release management
efforts across the platforms.
·
Work with Salesforce Admins to facilitate
changes in the Salesforce platform to assist with marketing strategies.
·
Implement solutions to ensure and monitor data
quality within Salesforce.
Required Skills &
Qualifications:
·
Bachelor's degree and 5+ years of progressive
business experience.
·
Understanding of Integration scenarios and
design: Data Architecture.
·
Strong documentation and training skills.
·
Proficiency with Microsoft Office Products.
·
Proficiency with JIRA and JIRA Align
·
Excellent Presentation, Written and Oral
Communication Skills.
·
Experience in a business analysis capacity.
·
Experience with or understanding of Agile
Project Management.
·
Strong understanding of financial card services
business processes.
Desired Skills/Qualifications:
·
Experience with both Sales Cloud and Marketing
Cloud.
·
Salesforce Marketing Cloud Email Specialist
Certification
·
Experience leading salesforce integration
projects
·
Experience leading optimization projects and
standard release management
Skills Required
Salesforce Business Analyst - Contract Hiring
IT/ Computers - Software
Bachelors degree, Bachelor Degree
Full Time, Permanent
Key Skills
- BUSINESS ANALYST
- CRM
- SALESFORCE MARKETING CLOUD
Other Information
GO/JC/1908/2025
Sheena Rakesh
