Head - Facilities and Administration

BengaluruFull Time
FACILITY MANAGEMENT ADMINISTRATION LOGISTICS
Job description

responsible for management and operation of all aspects of the facilities function, including but not limited to: building maintenance/operations, housekeeping; events, set-up/support for client visits, security and access control, employee transportation, Travel Desk, Front Office, work space optimization, Hotel / Guest House booking, business continuity, and immigration back end support etc. across all of the offices / locations.
The person is responsible for developing and managing the Facilities budget across all global offices and ensure all services are provided in a cost-effective manner.
The person will work closely with the Group CFO to develop long-range plans for the maintenance and improvement of the facilities globally, develop and implement global facility related policies/procedures, facilities management tools for automation of facilities processes and related vendor management.
The person will report to the Group CFO and is a member of the global operations Leadership Team; and shall be responsible for hiring, training and supervising team of facility managers and support staff across regions and ensure team’s performance meets Global standards.
Develop and implement long-term facility plans that align with the global business goals and within budget for all facility related expenses.
Develop and implement policies/procedures/ automation tools, build vs buy analysis for the efficient operation of all facilities globally.
Investigate availability and suitability of options for new premises.
Ensure the buildings meet HSE requirements to keep staff safe.
Ensure compliance with all local, state, and labor laws / regulations related to commercial real estate.
Oversee the security of the facilities and develop emergency response plans & business continuity globally.
Negotiate and manage contracts with vendors and service providers.
Ensure project management, supervising and coordination of work of vendors and contractors.
Oversee the maintenance and repair, cost reduction strategies of all facilities, equipment, energy usage and systems globally.
Serve as the point of contact for all facility-related issues globally.
Handle Employee inquiries and complaints in a professional and courteous manner
Supervise the facility staff and provide training and development opportunities Required Skills and Qualifications.

Skills required - 
experienced only from IT/ITES/BPO

Skills Required
Head - Facilities and Administration
ITES/BPO/KPO
ITES/BPO/Customer Service
Graduation
Full Time, Permanent
Key Skills
  • FACILITY MANAGEMENT
  • ADMINISTRATION
  • LOGISTICS
Other Information
GO/JC/1909/2025
Maheshwari Balasubramanian

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