Service Advisor

CHENNAIFull Time
AUTO MOBILE CUSTOMER RELATIONS NEGOTIATIONS SERVICE ADVISOR TECHNO COMMERCIAL
Job description

Service Advisor

We are seeking an experienced Service Advisor to join our team. The ideal candidate will have a strong background in customer relations, negotiation skills, and techno-commercial knowledge. The role will involve generating revenue by selling labour & spare parts to service customer & providing exceptional customer service, resolving customer complaints, and ensuring timely and efficient service delivery.

Location

Chennai - Mount Road, Guindy Industrial Estate, Medavakkam, Perungudi, Sholinganallur

Responsibilities

  • Achieving monthly labour & Spare parts Sales Target. 
  • Provide exceptional customer service and resolve customer complaints in a timely and efficient manner.
  • Negotiate with customers to resolve issues and ensure customer satisfaction.
  • Maintain accurate records of customer interactions and service history.
  • Collaborate with technicians and other team members to ensure timely and efficient service delivery.
  • Stay up to date with new technologies and products to provide informed advice to customers.
  • Conduct regular reviews with customers to ensure satisfaction and identify areas for improvement.

Requirements

  • 2-8 years of experience as a Service Advisor in the automobile industry.
  • Strong customer relations and negotiation skills.
  • Excellent techno-commercial knowledge and understanding of automobile products.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong communication and interpersonal skills.
  • Ability to maintain accurate records and reports.

Skills Required
Service Advisor
Automotive/ Ancillaries
Engineering and Maintenance
Diploma
Full Time, Permanent
Key Skills
  • AUTO MOBILE
  • CUSTOMER RELATIONS
  • NEGOTIATIONS
  • SERVICE ADVISOR
  • TECHNO COMMERCIAL
Other Information
GO/JC/1912/2025
Yogaganapathy A

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