IAM - Team Lead/Assistant Manager - Pune
PuneFull Time
IAM TOOL
IDENTITY AND ACCESS MANAGEMENT
Job description
Job Title:
Location: Pune
Job Description:
Candidate should have 4+
years of experience in Access Management area.
Proficiency in English, Good
communication skills both written and spoken.
Flexibility in working in a
24/7 shift model.
Candidate has to be graduate
in any stream
Candidate Roles and
Responsibilities
Be the subject matter expert
and the reference point for the Access Management team
Perform user access
management by provisioning or de-provisioning user access
Representing the team in
meetings as required
Knowledge of Access
Review/Attestation Management
Folder access permissions
Privileged access controls
Closure of raised incidents
Handling queries related to
password resets, login issues etc.
Monitor the request queue,
team mailboxes, review and follow SOP procedures to add, edit or delete
specific accesses for specific systems as requested.
Respond to general questions
about access requests.
Follow up with required
approvers/stakeholders for approvals or clarifications through phone, email or
tickets.
Contribute to the Knowledge
Management Database. Record events and problems and their resolution in
knowledge base/SOP
Read and review the standard
operating procedures and required training materials. Create additional
documentation, as needed to support the process.
Engage in knowledge transfer
session for any newly on boarded application that comes under the scope of user
access management.
Direct unresolved issues to
the next level of support personnel
Creating KPIs for BAU
processes
Experience of Active
Directory group management
Knowledge of ‘least
privilege’ methodology with access permissions
Skills Required
IAM - Team Lead/Assistant Manager - Pune
ITES/BPO/KPO
Bachelor Degree
Full Time, Permanent
Key Skills
- IAM TOOL
- IDENTITY AND ACCESS MANAGEMENT
Other Information
GO/JC/1932/2025
Poornima J
