Lead/Associate - OTC Billing

Location

Responsibilities

• Develop and implement efficient OTC / O2C processes to improve billing accuracy and reduce cycle times.
• Collaborate with cross-functional teams to ensure seamless integration of OTC and O2C processes with other business functions.
• Analyze and resolve billing discrepancies and errors in a timely manner.
• Provide training and support to team members on OTC and O2C processes and ERP tool usage.
• Identify areas for process improvement and implement changes to enhance overall billing efficiency.
• Maintain accurate and up-to-date records of billing processes and performance metrics.

Requirements

• 3-10 years of experience in OTC/O2C/ Order to Cash Billing processes.
• Strong expertise in OTC Billing and ERP tools, specifically Infor LN/Baan.
• Excellent analytical and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong communication and interpersonal skills.
• Ability to train and mentor team members.

Benefits

• Medical insurance for self and family members.
• Retirement plan with employer matching.
• Paid time off and holidays.
• Opportunities for career growth and professional development.