Customer Support Executive - Kannada

Location

Responsibilities

• Provide exceptional customer service to clients through inbound and outbound voice calls, ensuring high levels of satisfaction and loyalty.
• Handle customer inquiries, resolve issues, and address concerns in a timely and professional manner.
• Maintain accurate records of customer interactions, including complaints, feedback, and resolution outcomes.
• Collaborate with internal teams to resolve complex customer issues and provide seamless support.
• Stay up-to-date with product knowledge and company information to effectively address customer queries.

Requirements

• 1+  years of experience in customer support or a related field.
• Excellent communication skills, Kannada verbally.
• Proficiency in the Kannada language, with the ability to communicate effectively with customers.
• Strong problem-solving skills and ability to work under pressure.
• Basic computer skills and familiarity with customer relationship management (CRM) software.
• Ability to work in a fast-paced environment and adapt to changing priorities.

Benefits

• Opportunity to work with a dynamic and growing organization.
• Chance to develop skills and expertise in customer support and communication.
• Collaborative and supportive work environment.
• Opportunities for growth and professional development within the company.