Lead - Retail / Commerical banking (Payments)
Full Time
COMMERCIAL BANKING
PAYMENTS
RETAIL BANKING OPERATIONS
Job description
Processing
payments and adjustments to appropriate accounts within the banking system,
maintaining high accuracy and achieve TAT.
Identify
and escalate denied payments to the CRM team for further investigation,
supporting investigation resolution efforts.
Follow
all regulatory guidelines and organizational policies in handling sensitive
payment information, maintaining confidentiality and data security.
Basic
knowledge of payments life cycle, commercial & retail banking.
Knowledge
of financial markets regulations to UK regulations
Coordinate
with internal departments, CRM teams, front office to resolve payments
discrepancies and missing information.
Skills Required
Lead - Retail / Commerical banking (Payments)
ITES/BPO/KPO
ITES/BPO/Customer Service
Bachelors degree
Full Time, Permanent
Key Skills
- COMMERCIAL BANKING
- PAYMENTS
- RETAIL BANKING OPERATIONS
Other Information
GO/JC/826/2025
Ramya V
